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Stephens City Church shelters homeless Nov 19-26 to support local WATTS week-long event

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Stephens City UMC (SCUMC) hosted the Winchester Area Temporary Transitional Shelter (WATTS) during the week of November 19-26, 2022, including Thanksgiving Day. Altogether, nineteen churches will rotate the weekly assignment between November 5, 2022 and March 25, 2023. The people we serve (our guests) come from all walks of life and all levels of education. Some are newly homeless; others have been homeless most of their adult life. They are mothers, fathers, daughters, and sons. Many have mental health issues, especially PTSD, and substance abuse. But all need our love and care, and that is what we offer for 7 days. Our guests are fed, clothed, warmed, and kept safe.

The Church Fellowship Hall was set up with cots to serve as the WATTS overnight homeless shelter for one week at SCUMC. Courtesy Cindee Steele.

This undertaking could not be accomplished without MANY volunteers. There are seven dinners to prepare and serve, seven breakfasts served at 6:00 am, and daily grab-and-go lunches to offer. We also provide snacks and cold and hot drinks for when the guests are first received.

As the guests arrive, they are searched and go through an intake process. No outside food or drinks are allowed, and no vapes. Their weapons (usually knives) are collected before they get on the bus, kept in a locked box, and returned the next morning after they exit the bus. Medications are also kept in a locked box at the shelter and are available upon request. Then the guests are directed to their cot. The shelter is bare bones; each guest receives a hand towel, wash cloth, two sheets, a blanket, and a pillow. WATTS is a low-barrier shelter, which means we do not drug- or alcohol-test, we don’t ask for ID, and we don’t care if a guest arrives intoxicated, high, unkempt, or exhausted. All guests are treated equally and with respect and without judgement. WATTS has only five rules for guests and volunteers to follow:

  1. No smoking or vaping within the facility or bus and only in designated areas and times.
  2. No aggressive, violent, or threatening behavior or foul language.
  3. No alcohol or illegal substances are allowed in the facility or bus.
  4. No weapons are allowed in the facility or bus.
  5. Respect the guests, volunteers, staff, and facility.

Bible Study group preparing dinner the first night of WATTS. Courtesy Cindee Steele.

The maximum number of guests we can accommodate each night is 35. SCUMC was at or near capacity every night, with 6-7 women. A guest is guaranteed a bed if they were in the shelter the night before. People who are turned away are sometimes offered a blanket and/or a bag lunch and directed to other local resources. Unfortunately, two to ten guests are routinely turned away. And since WATTS is only for adults, families have very few resources available to them.

Once the guests have been through intake, they can relax and enjoy hot drinks and a variety of snacks. You can see the exhaustion and stress on their faces as they walk in the door, but the tense lines and guarded eyes slowly ease. Many go to the bathroom right away because they have not had access to one all day. Others lie down on their cot to rest after spending the day walking around town, trying to stay warm.

The clothing room, where WATTS guests could receive necessary items needed throughout the week. Courtesy Cindee Steele.

At about 7:30 pm, the rules are reiterated by the manager and then a prayer is said. We had some amazing prayers spoken by the guests!

Then it is dinner time! Some of the meals served to the guests included meatloaf, open-faced turkey sandwiches, fried chicken, lasagna, baked chicken, chili, vegetable soup, and pulled pork and chicken BBQ sandwiches. First Presbyterian Church of Winchester delivered turkey dinners on Thanksgiving Day.

This year we offered a Clothing Room in Room 102. We had coats, sweaters, underwear, socks, boots, jeans, and other clothing for men and women. What the guests did not take will be donated to Congregational Community Action Project (C-CAP) in Winchester, except for some coats and leftover snacks and sandwiches I took to the Warming Shelter, located at Market Street UMC at 131 S. Cameron Street in Winchester. They always need donations, especially drinks, lunches, fruit, and other snacks. The Warming Shelter is open 7 am to 6 pm Monday through Saturday except Thursday when it closes at 4:30 pm and Sunday 12 pm to 6 pm.

Volunteers serving Thanksgiving Dinner. Courtesy Deborah Phillips.

A huge thank you to all the groups that volunteered. The list includes the Clawson’s Bible Study group, United Women in Faith, the Koinonia Sunday School class, the Caring Outreach Group, and the Stephens City Preschool from SCUMC. Groups that partnered with SCUMC included the Stephens City Mennonite Church, Grace and Mercy Ministries, Grace UMC in Middletown, and Shenandoah University Cross-Country team.

Some individuals who helped tremendously include Diane Clawson (volunteer co-lead); Dee and Steve Morris; Donna Steward; Lisa Gillman; Carole Baker; Galen and Sandi Snider; Laura Fieo; Gary, Missy, and Cindee Steele; Scott and Valerie Taylor; Linda and Rick Taliaferro; Bill and Lorraine Orndorff; and Pastor Bertina Westley. There were many other volunteers who served and I apologize if I didn’t mention you.

United Women of Faith support WATTS week. Courtesy Deborah Phillips.

WATTS operates year-round, even when the Night Shelter is not open. Transition Support Specialists (TSS) assist the guests in obtaining IDs, Social Security, job applications, forms for Centralized Housing Intake, and apartments, applying for Medicaid, Medicare, and SNAP benefits, and information and placement in drug and alcohol detox/rehabilitation programs. TSS also check on guests who now live in apartments, motels, or nursing homes. TSS take guests to doctor appointments, dialysis, chemotherapy treatments, and other essential appointments.

I would like to thank the community for providing me the opportunity to work with this very necessary mission. And thank you to the church congregations and civic organizations for supporting WATTS!

If you would to know more about the WATTS mission, shelter locations and schedules, or how to donate, visit the web site at watts-homelessshelter.org.

Article by Deborah Phillips


Deborah Phillips is one of the Co-Leader Volunteers of the SCUMC week-long WATTS event and serves as Secretary, Board of Directors for WATTS. Phillips has a MS in Medical Microbiology and Immunology. She worked in research labs for over 15 years, including at the CDC, Emory University, and Indiana University and as a Medical Editor for over 20 years before retirement. Phillips currently owns two businesses. She creates memory art from heirlooms as Heartsong Hill Designs (www.heartsonghill.com). She also owns a hobby farm with chickens, goats, and rescue dogs. Her second business, Heartsong Hill Hungry Goats, (www.heartsonghillgoats.com) employs her goats to offer a natural and chemical-free way to clear land.

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