Travel
Find your flight — in a parallel reality
A busy Midwestern airport has a new feature that’s straight out of Star Trek.
Instead of losing precious minutes scanning a long list of hundreds of flights to find their information, Delta passengers at the Detroit Metropolitan Airport can enter Delta’s new parallel reality experience to get an instant personalized itinerary.
Passengers scan their boarding passes and look up at a large display screen to see their name, frequent flyer status, departure gate, flight number, and flight time. Their information is invisible to everyone else — meaning that the person standing next to them sees something completely different. Passengers who don’t scan their passes only see a blank screen.
The board, which was unveiled on June 28 after years of development, uses motion sensors to detect passengers as they approach the gate, while facial recognition technology identifies those who stop to scan their passes. The specialized screen, with pixels that can simultaneously project different colors in many different directions, flashes information that is only visible where the identified passenger is standing. Up to 100 passengers at a time can use the screen to view their personalized itineraries in their preferred languages.
Detroit is the only airport in the world with parallel reality so far. Still, Delta eventually plans to roll this technology out to other airports across the country and the globe.
