Thanksgiving officially second busiest Thanksgiving travel period in the history of the Transurban Express Lanes

Transurban, the operator of the 495, 395, and 95 Express Lanes, announced that the 72-hour travel window from the Tuesday before Thanksgiving Day itself was the second busiest Thanksgiving travel period in the history of the express lanes.

More than 155,000 customers took the Express Lanes, with nearly 1 in 4 traveling for free at least once with an E-ZPass Flex set to HOV mode.

Today’s announcement comes on the heels of the 10^th Anniversary of the Express Lanes opening in November. In commemoration, Transurban released the annual ‘state of the lanes’ polling research that provides insights on how customers continue to value the expanded travel choices of the Lanes as well as a report detailing the significant impact the 495, 95, and 395 Express Lanes have had in transforming the region.

The primary research from a sample of 1,490 Washington D.C. area drivers found:

• 76% overall customer satisfaction
• 3 in 4 GWA drivers have used the Express Lanes, up from 62% in 2021
• Nearly 7 in 10 drivers (69%) see a regional benefit from the Express Lanes
• Drivers are more likely to say they have carpooled for free vs. paid a toll to travel the Express Lanes at least once a month in the last 6 months – 54% vs. 47%

Over the last decade, the 495, 95, and 395 Express Lanes have saved nearly 10 million Greater Washington Area (GWA) customers more than 33 million hours of time in one of the fastest-growing regions in the U.S. The Lanes have saved time for those living nearby and supported growth in the local community. The Lanes have bolstered the local economy by creating an estimated 53,000 jobs and $8 billion in economic activity, including the growth of existing businesses and the attraction of some of the world’s largest employers, including Amazon, Boeing, Raytheon, and Capitol One.

“More than 10 years ago, we started a journey alongside Virginia leaders to introduce a new way to travel, putting technology to work to unlock congestion and tangibly improve the quality of life of travelers in this region,” said Pierce Coffee, President Transurban North America. “Now we celebrate this partnership that gives more people more time back in their day through choice and convenience.”

About Transurban North America 

Transurban is one of the world’s largest toll-road operators and developers, working to get people where they want to go as quickly and safely as possible. By embracing collaboration with the government, our public-private partnerships deliver transformative infrastructure solutions across five markets. In the fiscal year 2020, our global customers saved 376,000 hours on average each workday across 2.0 million trips on our roads with faster, more predictable travel options. With a leading market share of transportation P3 investment in North America, we are pioneering travel solutions like dynamically tolled Express Lanes and are partnering with the government to think about the policies, technology, and infrastructure that will get you home today and ten years from now. Learn more about Transurban North America at: Transurban.com | Expresslanes.com | A25.com