UVA Health Therapy Services Haymarket Awarded for Exceptional Patient Experience

In a significant achievement for healthcare excellence, UVA Health Therapy Services Haymarket, the outpatient rehabilitation department of UVA Haymarket Medical Center, has been honored with the 2023 Human Experience (HX) Guardian of Excellence Award®. This prestigious award, presented by Press Ganey, a global leader in healthcare experience solutions and services, recognizes the top 5 percent of healthcare providers nationwide for their outstanding patient experience in outpatient rehabilitation therapy services.

The Press Ganey HX Guardian of Excellence Award® is an annual recognition of the finest hospitals and health systems across the country. It highlights institutions that consistently deliver superior patient care and embody the highest standards in healthcare. Erik Shannon, Chief Executive Officer of UVA Community Health, expressed pride in the achievement, stating, “This award exemplifies our commitment at UVA Health Therapy Services Haymarket to prioritize our patients and provide exceptional, compassionate service. Our team is dedicated to elevating healthcare standards and continuously improving the patient experience.”

Press Ganey collaborates with over 41,000 healthcare facilities globally with a mission to enhance safety, quality, and the overall experience of healthcare. Patrick T. Ryan, CEO and chairman of Press Ganey, commended UVA Health as a leading figure in healthcare, noting their dedication to exceptional patient care. He emphasized their success in turning aspirations for high-quality healthcare experiences into reality.

UVA Health Therapy Services Haymarket offers comprehensive outpatient physical, occupational, and speech therapy for both adults and children. They develop individualized therapy plans aimed at improving patients’ functional abilities and daily activities. More information about their services can be found on their website, UVAHealth.com.

About Press Ganey: Press Ganey stands at the forefront of improving healthcare performance. As a leading Human Experience (HX) company, they offer a suite of solutions focused on safety, clinical excellence, patient experience, and workforce engagement. Their work with over 41,000 healthcare facilities is driven by a mission to alleviate patient suffering and enhance caregiver resilience, thus improving overall care quality and experience.

About UVA Health Haymarket Medical Center: UVA Health Haymarket Medical Center, a 60-bed community hospital, offers a broad range of services, including emergency care, surgery, bariatrics, imaging, gynecologic health, cancer care, and rehabilitation. The hospital boasts numerous accolades, such as a Grade A in quality and safety from Leapfrog for 11 consecutive periods. It is also recognized for its excellence in metabolic and weight loss surgery and breast care, holding national accreditation and certifications.