Community Events
Lord Fairfax Community College Workforce Solutions welcomes Disney Institute to Middletown
Disney Institute is bringing its renowned professional development course, Disney’s Approach to Quality Service, to Middletown, Virginia on March 28, 2019. Sponsored by LFCC Workforce Solutions, the one-day event will help area professionals begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service. This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.
Disney’s Approach to Quality Service gives participants the chance to explore how customer experience insights and time-tested examples from Disney parks and resorts worldwide can provide relevant illustrations and engaging stories to help organizations deliver the type of long-term results they are capable of delivering.
Registration includes all course materials as well as lunch onsite. Group Discounts Pricing is still available. For more information or to register, call 540-868-7021 or visit LFCCWorkforce.com/DI
About Disney Institute
As the trusted, authoritative voice on the Disney approach to customer experience, Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. For nearly three decades, Disney Institute has helped professionals discover ways to positively impact their organizations and the customers they serve through immersion in leadership, service and employee engagement. Unique to Disney Institute is the opportunity to go behind the scenes in a “living laboratory” to observe firsthand how Disney methodologies are operationalized and how they can be adapted and applied to any work environment.
To learn more, visit www.disneyinstitute.com or call 321-939-4600.
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