Knowledge sharing within a corporation or business involves employees trading information, skills, and theoretical concepts with each other, even if their positions are different. Here are four advantages of adopting this practice.

1. Improve service quality
Knowledge sharing allows your company to offer better services and optimize customer relations. For example, front desk employees who understand what goes on behind the scenes can better explain problems and obstacles to customers.

2. Maintain productivity
If an employee leaves due to illness, retirement, or parental leave, knowledge sharing prevents their departure from affecting a company’s performance and production levels. Among other things, it can help ensure other team members are able to take on their responsibilities and train new hires.

3. Increase motivation
Knowledge sharing breaks down barriers between teams within the same company. It also allows employees to understand better how the company works and become more motivated, skilled, and productive.

4. Streamline communication
It can sometimes be difficult for employees from different generations to communicate effectively with each other. Encouraging them to share their knowledge and skills constructively can help make them more open and receptive to new ideas and ways of thinking.

To help you implement and integrate knowledge sharing within your company, consider hiring a business coach or other contractor.

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Pharmacy assistants work in various settings, including community drugstores, hospitals, nursing homes, and laboratories. If you’re considering pursuing a career as a pharmacy assistant, here’s what you should know.

Main duties
Pharmacy assistants work under the supervision of a pharmacist. Their main tasks include filling prescriptions and preparing medications. This involves mixing both oral solutions and creams. They must also verify the accuracy of prescription information and send refill requests to clients’ doctors. Depending on where they work, phar¬macy assistants may also need to update records, help clients find non-prescription medications, order supplies, and operate speciali¬zed machinery.

Qualities required
If you want to be a pharmacy assistant, you must be a good listener and able to communicate clearly with colleagues and patients. You should also be highly organized, willing to perform repetitive tasks, and enjoy working with a team. Pharmacy assistants must follow established standards, and therefore, being detail-oriented is a must. Good vision is also essential.

If this job description caught your attention, look for a pharmacy assistant training program in your area.

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During a labor shortage, recruiting agencies often solicit qualified workers and present them with enticing job offers. If your employees aren’t satisfied with their jobs, they may be tempted to see if the grass is greener on the other side. Here are a few things you can do to retain your most talented workers.

Determine levels of satisfaction and listen to suggestions
If you don’t talk to your employees, you won’t know how they feel. Consequently, it’s important to schedule one-to-one meetings with each workforce member to learn more about what makes them happy and frustrates them. Listen intently to what they have to say. Small changes can help ensure that employees remain in their roles.

Adjust working conditions and hours to suit employee needs
Today, employers must be flexible. During the pandemic, many companies operated remotely. Consequently, if your most talented employees prefer telecommuting, but you insist they need to be in the office, they may decide to work elsewhere. Moreover, if they have young children, consider offering to adjust their hours to better align with daycare schedules.

Offer promotions, new responsibilities, and training opportunities
High-performing employees who don’t feel challenged will eventually get bored. If you can give them a promotion or modify their tasks to increase their level of motivation, don’t hesitate to do so. You may also want to enroll them in a training program that aligns with their talents and interests. Additionally, be sure to praise employees for their contributions. Recognition for hard work or a job well done is a must.

If you keep an open mind and help employees meet their needs and goals, you’ll increase your chances of retaining your best workers.

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In the workplace, introverts can quickly become exhausted by meetings and the need to interact with colleagues and customers. Unfortunately, this can affect their work performance and impact their morale. Here are a few tips to help you thrive at work if you’re an introvert.

Set aside time to work alone
Depending on the nature of your job, you may want to consider giving yourself time to focus on your tasks without being interrupted. For example, you could let your colleagues know that you’re only available to answer questions from 8:00 to 9:00 a.m. and 3:00 to 4:00 p.m. You may also want to wear noise-canceling headphones to limit distractions.

Know your strengths and suggest compromises
Are you nervous about meeting clients, calling suppliers, or making sales pitches? If so, you could offer to draft presentation materials or take on other behind-the-scenes tasks you’re good at. The extroverts on your team will likely be thrilled with your contribution, and you’ll save yourself from unwanted stress.

Befriend like-minded colleagues
Introverts enjoy friendships with colleagues as much as extroverts. However, they may feel better understood by those who share this personality trait. Fortunately, about 30 percent of all people are introverts. Therefore, you’ll likely meet colleagues you can connect with and be able to develop meaningful relationships at work.

Is your introverted nature getting in the way of having a successful career? If so, consider finding a more suitable job or consulting a counselor to help you better manage your current situation.

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Managers have a role in ensuring their internships benefit both the student and the company. Here are four tips for creating a successful internship program.

1. Create a job description. Interns often arrive at your company with little to no work experience. Without clear direction and specific guidelines, they may flounder. Define the role, assignments, and expectations before the internship begins.

2. Conduct performance reviews. Performance reviews allow your interns to grow, learn and become more productive during their stay. Provide constructive criticism to let your intern know what they’re doing right or wrong.

3. Find or be a mentor. A mentor provides guidance, motivation, and support to their mentees and can be a tremendous help to inexperienced interns who may not know the internal ropes of the organization. If you don’t have the capacity, designate someone you think may provide your intern with the advice they need.

4. Include interns in social gatherings. Interns feel more invested in your organization and motivated if they’re included in social events. If your company takes part in volunteer activities, invite your interns to take part.

Lastly, get the most out of your intern by keeping them busy with short- and long-term assignments.

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The saying goes: “if you love your job, you’ll never work a day in your life.” If you’re looking for your dream job, here are some tips for setting you in the right direction.

• Identify your passions. Discover your interests by asking yourself the right questions. What websites do you visit when you want to relax? What types of movies or books do you enjoy? When was the last time you put extra effort into something, personally or professionally? Your answers may provide insight into what you love.

• Set salary and money aside. Concentrating too much on salary expectations may mean missing out on jobs you’d love. Pretend you don’t have any financial commitments. What would you do? You may find you’d be willing to work longer hours at reduced pay if you’re in an environment that motivates and engages you.

• Seek advice. Your friends and family know you best. Therefore, ask them for their opinions on your perfect job. They may see qualities in you that you’ve downplayed, like public speaking or cooking. Moreover, meeting with a career counselor can help identify industries or roles you may have overlooked.

• Know your values. If you love being outside in nature, you may not find an office job fulfilling. On the other hand, if you value having free evenings and weekends, then a Monday-to-Friday job may suit your lifestyle best.

Once you’ve identified your preferences, find ways to put them to work. Volunteer, take classes, or earn certifications in those areas. Do some research into companies and job opportunities in your fields of interest.

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