Town Hall lobby and offices opening February 1, 2021

In an effort to maintain operations, programs and activities as well as protecting the well-being of employees and citizens the following policies regarding Town operations will be effective February 1st, 2020:

• Town Hall will be opened to the public. All activities conducted in the conference room will provide for 6’ social distancing as recommended.
• Town Hall drive thru lanes will remain open for business. One lane will be utilized for payments only; the second drive thru lane may be used for all other transactions conducted with the Department of Finance. The Town will continue with normal processing and collection procedures related to utility services.

The Town anticipates longer wait times for those using the drive-thru services and recommends citizens to call the Department of Finance at (540) 635-7799 to discuss any questions related to utility services or payments. To avoid long delays the Town strongly encourages citizens to use an alternative method of payment including:

• Website – frontroyalva.com/online-payments (Utilities & Tax Payments)
• By Telephone – Please call the Finance Department 540-635- 7799
• By Mail – Check/Money Order can be sent to P.O. Box 1560, Front Royal, VA 22630
• Drop box – The drop box is located on the outside of the building just before the drive-thru window.
  Due to high traffic an additional drop box is in front of Town Hall near the bike rack. Citizens are welcome to use either drop box.

It is the Town’s goal to operate effectively and ensure that all essential services are continuously provided and that employees are safe within the workplace.