Business
Key considerations when firing an employee
While carefully selecting employees can help prevent human resources issues, your small business might still find it has hired a staff member who isn’t a good fit.
A number of issues may justify termination of an employee:
- Sub-par performance
- Disruptive or abusive behavior
- Repetitive tardiness
- Excessive or unapproved absences
- Dishonesty
- Theft
In some circumstances, a warning, coaching, or amended responsibilities might correct the problem. Depending on the nature of the issue, however, you may find the best course of action is to part ways. Keeping employees on the payroll when they’re not measuring up to expectations could thwart your business’s growth, create a stressful working environment, and do permanent damage to your reputation.
In most states, an employee may be fired “at will”—at any time for any or no reason. However, there are limits and exceptions. For example, federal law prohibits employers from terminating employees for reasons of race, gender, age, religion, or a disability. Nor can you legally fire employees for complaining about illegal activities, health and safety violations, or discrimination and harassment in the workplace. Other exceptions may exist in your state as well.
According to SCORE mentor and human resources expert John Wojtecki, “Documentation is imperative. One must be consistent to document behavior, action, and results. Are there witnesses? Has there been a performance improvement plan developed and communicated to the employee? Make sure to have the employee sign that the plan has been communicated. It is always good to review with an attorney prior to the termination.”
If you believe you need—and have legal grounds—to fire an employee, document your reasons, all incidents that demonstrate them, and disciplinary measures (if any) prior to the termination. Having this information on record will give the employee an understanding of your decision, and it can help protect you against any claims of discrimination.
Plan to break the difficult news to the employee in a private setting with a witness present to observe the conversation. If you have concerns about the employee becoming violent, consider having security personnel nearby.
“In breaking the news to the employee, one should be straight and to the point,” suggests Wojtecki. “There should always be a witness to the discussion. Upon termination, the employee should be escorted to their workstation to collect their possessions, and escorted to the exit.”
Either during the meeting or in follow-up to it, you are required to inform the employee of eligibility for unemployment and any applicable optional continuation of benefits (such as health insurance). Also address any entitlement to accrued vacation pay or sick leave, outstanding commissions and bonuses, and not-yet-reimbursed company expenses.
Because of the potential legal ramifications when terminating an employee, make sure you do your research and consider consulting a human resources professional or attorney who can guide you. Also consider reaching out to your local SCORE chapter to talk with a mentor who can offer input, feedback, and guide you to knowledgeable resources within your community.
Since 1964, SCORE “Mentors to America’s Small Business” has helped more than 10 million aspiring entrepreneurs and small business owners through mentoring and business workshops. More than 11,000 volunteer business mentors in over 320 chapters serve their communities through entrepreneur education dedicated to the formation, growth and success of small businesses. For more information about starting or operating a small business, call 1-800-634-0245 for the SCORE chapter nearest you. Visit SCORE at www.score.org.
Business
Andrew Carnegie’s Incredible Journey from Poverty to Prosperity
Andrew Carnegie’s journey from rags to riches is a quintessential American success story. Born in 1835 in Dunfermline, Scotland, Carnegie hailed from a poor working-class family that lived in a cramped one-room weaver’s cottage shared with another family. In 1848, seeking a better life, the family emigrated to Pennsylvania. Carnegie, then just a boy, started his American life with humble beginnings.
Initially, Carnegie worked for pennies as a textile worker and later as a telegraph messenger. However, his hard work and determination paid off. By the age of 24, he had climbed the ranks to become the Western Division of the Pennsylvania Railroad superintendent, earning a remarkable $1,500 a year, roughly equivalent to $50,000 today. This role was a stepping stone, propelling him into a significant position within the burgeoning railroad industry.
During the American Civil War, Carnegie was appointed the superintendent of the Union’s military railways, a prestigious position that put him at the forefront of a vital industry. During this time, he began investing in railway projects and oil companies, recognizing the booming potential in these sectors.
After the war, Carnegie focused on the steel industry, rapidly expanding due to the demand for rail lines and bridges. He fully embraced the Bessemer process, which refined pig iron into lighter, stronger, and cheaper steel. This innovation revolutionized the steel industry, and Carnegie Steel became the largest producer of pig iron, steel rails, and coke.
Carnegie’s success reached its zenith, making him the richest man in America when he died in 1919. However, despite his immense wealth, Carnegie firmly believed that “the man who dies thus rich dies disgraced.” True to his philosophy, he gave away 90 percent of his fortune to philanthropic causes, including founding Carnegie Mellon University and establishing over 2,500 public libraries.
Carnegie’s life story is a testament to the power of hard work, innovation, and philanthropy, illustrating how one man’s determination can shape industries and benefit future generations.
Business
Can A New Attitude Help You Live A Better Life?
Adopting a new attitude can be a transformative step towards living a better life. If you’re feeling stuck or dissatisfied with your current situation, a shift in mindset can open up new possibilities and opportunities. This change doesn’t imply becoming entirely different but evolving into a more positive, happier version of yourself while embracing life’s imperfections.
Embracing Positivity for a Better Life
- Acknowledgment of Current State: Realizing that you’re not content with where you are is the first step towards making a change. It’s essential to accept this without judgment to move forward.
- Willingness to Change: Change begins with a willingness to alter your lifestyle and habits. Without this readiness, staying trapped in a cycle of dissatisfaction is inevitable.
- Impact of Mindset: Your thoughts and actions have a direct effect on the quality of your life. By replacing negative thinking with positive actions, you initiate a change in your life’s trajectory.
- The Choice of Happiness: Happiness is indeed a choice, albeit not always easy. It involves actively seeking joy in everyday life and making decisions that align with one’s well-being.
- The Challenge of Positivity: Maintaining a positive mindset requires effort and is not about ignoring life’s challenges. It’s about acknowledging the good alongside the bad, appreciating what you have, and finding joy in the small things.
- Realistic Optimism: It’s crucial to be optimistic while remaining grounded in reality. Accepting that not every problem will vanish overnight allows you to focus on what can be improved and appreciate the progress made.
- Shifting Perspective: Changing your attitude involves a new perspective on life. It’s about deciding to focus on the positive, even in the face of difficulties, and understanding that your viewpoint significantly influences your experiences.
- Living in the Present: Worrying excessively about the future can rob you of present joys. Focusing on the here and now can significantly improve your mood and outlook.
- The Role of Attitude: Your attitude shapes your experiences. A negative mindset can lead to a life filled with pessimism and missed opportunities, while a positive outlook can make life more enjoyable and open doors to success.
- Action Steps: To cultivate a positive attitude, start by eliminating negative thoughts and focusing on the positive aspects of your life. It might not be an overnight change, but with persistence, you’ll notice significant improvements in your happiness and life satisfaction.
Remember, adopting a new attitude isn’t about denying the challenges or pretending everything is perfect. It’s about choosing to focus on the positives, learning from the negatives, and making the most out of the life you have. This approach doesn’t guarantee a life free of problems, but it does promise a more fulfilling, joyful, and enriched experience.
Business
Analyzing the Impact of the Gig Economy on Workers and Employers
The Gig Economy: A Double-Edged Sword for Workers and Businesses.
The gig economy, defined by its short-term contracts and flexible job nature, has reshaped the traditional work environment. While it offers various benefits, it also comes with its own set of challenges for both workers and employers.
Pros and Cons for Workers: For many, the gig economy epitomizes flexibility and autonomy. Workers have the freedom to choose their working hours and locations, which is ideal for those seeking a better work-life balance or juggling multiple commitments. Moreover, gig work provides opportunities to diversify skills across different projects and industries, potentially enhancing future employability and personal development.
However, this flexibility comes with drawbacks. One significant challenge is the lack of income stability. Gig workers often experience fluctuating work availability, leading to uncertain financial conditions. Moreover, they usually miss out on benefits typically provided to full-time employees, such as health insurance and retirement plans. The nature of gig work can also lead to isolation, potentially impacting mental health and limiting opportunities for professional networking and growth.
Pros and Cons for Employers: From an employer’s perspective, the gig economy offers cost efficiency and a broad talent pool. Hiring gig workers for specific tasks or projects can reduce overhead expenses associated with permanent staff. This model also allows businesses to adapt quickly to market changes by scaling their workforce as needed.
Conversely, challenges include difficulties in building a consistent company culture and managing a remote workforce. The transient nature of gig work can also make it challenging to develop long-term strategic goals and foster a sense of team cohesion and loyalty.
Finding the Right Balance: The gig economy, with its mix of flexibility and uncertainty, requires both workers and employers to consider their priorities and strategies carefully. Whether seeking short-term projects or long-term employment, consulting with an employment agency can provide valuable guidance in navigating this evolving landscape.
Business
Incorporating Neurodiversity in the Workplace: Strategies for Employers
Embracing Neurodiversity: A Pathway to Innovation and Adaptability in Business.
Neurodiversity, the concept that recognizes and values neurological differences, is increasingly being seen as an asset in the modern workplace. Embracing neurodiversity not only fosters an inclusive environment but also drives innovation and adaptability. Here are five hiring practices that can help integrate neurodiversity into your workforce:
- Educational Initiatives: The first step in embracing neurodiversity is understanding it. Educate yourself and your hiring team about the various aspects of neurodiversity and its potential impact on the workplace. Utilize available online resources and training programs to build awareness and sensitivity.
- Inclusive Job Descriptions: Review your job descriptions to ensure they are inclusive and don’t inadvertently discourage neurodivergent candidates. Avoid ambiguous terms like “team player” or “multitasker” unless you clearly define what these entail. Be mindful of the language and requirements that could be limiting.
- Diverse Recruitment Channels: Expand your recruitment efforts to include channels that cater specifically to neurodivergent individuals. Collaborate with organizations focused on neurodiversity and participate in related events and conferences to connect with potential candidates.
- Mitigating Unconscious Bias: Acknowledge and address unconscious biases in the hiring process. Implement practices such as blind resume reviews and structured interviews. Involving multiple interviewers and asking open-ended questions can provide a more holistic view of each candidate.
- Constructive Feedback for All Applicants: Providing clear and constructive feedback to all interviewees, including those not selected, can be invaluable, especially for neurodivergent candidates. This feedback can guide them in understanding the selection process better and improving their future applications.
By adopting these practices, businesses can tap into a broader talent pool, benefit from varied perspectives, and foster a more inclusive and innovative work culture. For further guidance on integrating neurodiversity in your workplace, consider consulting with occupational therapists or neurodiversity experts.
Business
Easing Wage Growth: A Silver Lining for Small Businesses
The American small business landscape is on the brink of a significant shift. As wage growth begins to slow down, small businesses, which have long struggled to compete with larger corporations in attracting talent, may find themselves in a more advantageous position.
Over the past few years, the labor market has been exceptionally competitive, making it challenging for small businesses to match the salaries offered by their larger counterparts. Holly Wade, the executive director of NFIB’s research center, notes that many small businesses have missed sales opportunities due to understaffing.
As of September 2023, businesses with one to nine employees accounted for around 21% of all job openings, a 20% increase from the previous year, indicating their eagerness to hire. This surge in job openings reflects the readiness of small businesses to capitalize on market opportunities, albeit hindered by their struggle to fill these openings. In comparison, job openings in larger firms have seen a contraction.
The year 2023 witnessed a near-record high in applications for employee identification numbers, second only to 2021. The COVID-19 pandemic was a critical factor during this period, leading to many businesses closing down and sparking a wave of new small businesses, particularly in sectors like meal and drink delivery.
The slowing wage growth could herald a new era of prosperity for small businesses. The Bureau of Labor Statistics reported a mere 0.2% wage growth in September 2023 from the previous month and a 4.2% annual increase. This deceleration in wage increases might not only open up more opportunities for small businesses to attract talent but could also play a role in easing inflation, which has significantly impacted cash-strapped small enterprises.
The current economic climate, marked by slowing wage growth, presents a potential boon for small businesses. This shift could enable them to attract and hire talent more effectively, potentially sparking a new wave of growth and opportunity in the small business sector.
Business
The Hidden Costs of Absenteeism in the Workplace
In a revealing insight into the American workplace, reports highlight a staggering $225 billion loss annually due to absenteeism, as per the Centers for Disease Control. This figure sheds light on an often-overlooked aspect of business operations – the cost of employees not showing up for work.
Absenteeism is not about the usual leaves like vacations but refers to unscheduled time away from work. While some of these absences, like those due to illness, are unavoidable and even advisable, excessive absenteeism is a red flag for businesses. It’s not just about the direct loss in productivity; it’s also about the ripple effect it has on the morale and workload of other employees.
Taking a sick day when necessary is actually beneficial in the long run. An employee with a severe head cold is better off resting at home, both for quicker recovery and to prevent spreading the illness to others. It’s an important aspect of workplace health management, considering that sick employees can lose over a quarter of their productivity.
However, the problem arises when the absentee rate crosses the norm for a particular industry. This situation signals deeper issues in the workplace environment or culture. To combat this, companies can adopt strategies like promoting basic health measures such as regular hand washing and exercise. Building a company culture that values hard work and dedication is also crucial.
Interestingly, one approach to discourage unnecessary absences involves rescheduling rather than redistributing work. If an employee calls in sick, it might be more effective to pause their tasks instead of overburdening other staff members. This strategy not only reduces stress on other employees but also acts as a deterrent against taking leave without genuine reasons.
While absenteeism is a natural part of the work environment, its excessive occurrence can be a significant drain on a company’s resources and morale. Addressing it requires a combination of promoting health, fostering a responsible work culture, and smart management of work responsibilities.